Compliance
In 2002, MSJ Ltd was granted the ISO 9001:2015 Quality Certification which is renewed on an annual basis. This standard and prestigious accolade confirms an organisation’s ability to consistently provide products and services that meet customer expectations but also adhere to applicable statutory and regulatory requirements. It demonstrates our capacity to enhance customer satisfaction through the effective application of the quality management system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
At Unicorn, we take our compliance seriously and continuously strive for excellence. Here’s an overview of our compliance practices:
Multinational Lab Audits
Unicorn is audited regularly by leading multinational laboratories. These audits help ensure that our products and services consistently meet the highest standards and comply with international regulations.
Annual Internal Audits
Our internal audit team conducts thorough assessments on an annual basis. These audits cover various aspects, including procedures, our quality management system, and training. These internal audits are vital to maintaining the integrity of our quality assurance processes. done on a yearly basis: procedures, quality system, training etc.
Ongoing Quality Training
We are committed to continuous improvement, and our employees receive regular quality training to ensure they are well-versed in our procedures. This training reinforces our dedication to maintaining the highest quality standards in our industry.
Quality Manual Reviews
Unicorn conducts a comprehensive review of our Quality Manual every three years. In addition to these periodic reviews, we also conduct ad-hoc reviews specifically related to Corrective and Preventive Actions (CAPA). These reviews help us stay up-to-date with evolving industry standards and ensure that our quality management system remains robust and effective.
At Unicorn, our commitment to compliance, quality, and customer satisfaction is unwavering. We take pride in our ability to deliver exceptional products and services while adhering to the strictest quality standards and regulatory requirements. Our strategic processes for continuous improvement and meticulous attention to customer, statutory, and regulatory requisites set us apart as a trusted partner in delivering excellence.
Business Ethics and Code of Practice
At Unicorn, we hold ourselves to the highest ethical standards. Our commitment to ethical business conduct is a fundamental aspect of our corporate culture. We adhere to a comprehensive Code of Practice that encompasses various aspects of ethical business behaviour, including:
Anti-Bribery and Anti-Corruption Procedures:
Unicorn has a strict policy against bribery and corruption in all our business dealings. We ensure that our employees, partners, and suppliers understand and comply with these principles. Our anti-bribery and anti-corruption procedures are designed to prevent any unethical practices and maintain the integrity of our operations.
Antitrust Procedures:
We are committed to fair competition and comply with all antitrust laws and regulations. Unicorn strictly prohibits any behavior that may be considered anticompetitive or in violation of antitrust laws. Our procedures ensure that we operate in a manner that is fair, transparent, and consistent with these legal requirements.
Comprehensive Training:
To ensure that all our employees understand and adhere to our Code of Practice, we provide comprehensive training on business ethics, anti-bribery/corruption, and antitrust procedures. This training is an integral part of our commitment to maintaining the highest ethical standards.
Reporting Mechanisms:
Unicorn encourages all employees, partners, and stakeholders to report any unethical behavior or violations of our Code of Practice through confidential reporting mechanisms. We take all reports seriously and investigate them promptly to ensure accountability and uphold our ethical standards.
Our commitment to business ethics, along with our adherence to a strict Code of Practice, demonstrates our dedication to conducting business with integrity, transparency, and fairness. We believe that ethical behavior is essential not only for our success but also for building trust with our customers, partners, and the broader community.
Continual Excellence and Compliance
At Unicorn, we understand that excellence in compliance and ethics is an ongoing commitment. We are dedicated to continuous improvement in all aspects of our operations. Our strategic processes for quality improvement, adherence to compliance standards, and ethical business conduct set us apart as a trusted partner in delivering excellence.
For more information about our compliance practices, business ethics, or to inquire further about our quality management system, please don’t hesitate to contact us.